How Coach Q uses AI
What the AI does
Coach Q, QBod's coach, runs on AI from providers based in the United States. It:
- answers your questions using your goal, your logs and what you've told it before;
- writes your daily coaching messages and weekly check-in;
- reads meal photos, labels, machine and device screens, and voice notes you send, and turns them into log entries for you to check;
- suggests workout changes, which you confirm before they happen.
What the AI does not do
- It does not set your calorie or protein targets. A formula does.
- It is not a doctor, dietitian or psychologist, and it can't diagnose anything.
- It can't help in an emergency. If something you say suggests you need urgent help, it stops coaching on that topic for that reply and points you to emergency services.
- A person does not check its replies before you see them. It can be wrong. Check anything important with a health professional.
What we send to Google
| Sent | When |
|---|---|
| Your message and recent conversation | Each time you talk to Coach Q |
| Profile details and logs the coach needs (for example your goal, recent meals, workouts, weight trend, sleep) | Coaching and daily messages |
| Short notes the coach keeps about your preferences | Coaching |
| A photo or screen image you send to be read | When you send it |
| A voice note you record to log food | When you record it. The recording goes to Google to be turned into a food entry; we don't keep it. |
We don't send your name or email. We don't call this "anonymised": the coach needs information about you to help you, so what Google receives is about you.
Where Google is: the United States.
Your choices
- At sign-up. The single sign-up box includes agreeing to this AI disclosure.
- Stopping AI processing. Email support@qbod.fit with the subject "Stop AI processing". The coach can't work without AI, so we'll explain your options, including closing your account.
- Coach memory. Ask Coach Q to forget something, or email us and we'll remove it.
Decisions made by software
See the Privacy Policy, section 9.
Tell us when it gets something wrong
If Coach Q says something wrong or unsafe, email support@qbod.fit with the date and what it said. A person reads every report.
How long we keep AI records
Your coach conversations and the coach's memory notes stay with your account for as long as it exists; you can read the conversations in the app. Daily coach messages are deleted after 90 days. Files attached in coach chat are deleted after 90 days. Technical records of how the coach processed a request, and the record of what the coach did for you (for example, changing your plan), are kept until our retention schedule switches on in the coming weeks, then 90 days and 180 days respectively.