Help and contact
Email us
support@qbod.fit for anything about your account, the app, billing or privacy.
contact@qbod.fit for business, press and legal notices.
We don't offer phone support.
When we reply
We reply within 2 business days, Monday to Friday, US Central time. Emails sent on a weekend or a US public holiday are answered on the next business day.
Privacy requests (a copy of your data, a correction, a complaint) get a full answer within 30 days, wherever you live.
If it's urgent or about your safety, don't wait for us. In Australia call 000 (Lifeline 13 11 14). In the US call 911 (crisis line 988).
Help with common things
| I want to | Where |
|---|---|
| Cancel or get a refund | Refunds and cancelling page |
| Delete my account | Profile > Delete Account. Cancel your subscription in the store first. |
| Get a copy of my data | Email support@qbod.fit with the subject "My data". |
| Fix my birth date, sex or height | Email us |
| Make the coach forget something | Tell Coach Q, or email us |
| Report a wrong or unsafe coach reply | Email us with the date |
| Read the legal documents | qbod.fit/legal |
Plan and billing answers
How much is QBod? One plan with everything included. In the United States: US$9.99 a month, or US$59.99 a year (about US$5 a month). In Australia, the store shows the price in Australian dollars. The App Store or Google Play shows the price in your currency before you pay.
Is there a trial? New subscribers may get a trial; the store shows how long before you start.
Contact
QBod LLC, 539 W. Commerce St #2754, Dallas, TX 75208, USA.